Customer Supply Chain Manager

Customer Supply Chain Manager

Slough (2 days per week in the office with travel to other company and customer locations as required)

12-month contract from November 2025

Join our snack-loving team! We're looking for a Customer Supply Chain Manager to join our team at KP Snacks. Fancy being part of a group where your ideas matter and your growth is celebrated? Keep reading – this might just be your next adventure! 

We're looking for a dynamic and strategic supply chain leader to join KP Snacks in a senior, customer-facing role. Acting as the voice of our Supply Chain function, you’ll work directly with major retailers’ supply chain and commercial teams to ensure we’re easy to do business with and consistently deliver great service.

You’ll take ownership of our service performance, collaborating with colleagues across KP and our customers to drive operational excellence. A key part of your role will be to build joint supply chain plans, lead regular performance reviews, and align stakeholders behind shared goals.

With a strong focus on continuous improvement, you’ll lead cross-functional projects to enhance our end-to-end supply chain, optimise routes to market, and unlock efficiencies for both KP and our customers. You'll also champion our Customer Advantage Survey, owning both performance and improvement plans.

This is a highly collaborative role where relationship building is essential. You’ll develop a strong contact strategy and engage with customer supply chain teams at all levels. Your ability to understand their current and future needs will be vital to ensuring KP remains a valued and proactive supply chain partner.

The Supply Chain team makes sure our products reach the right place at the right time. This team handles everything from sourcing raw materials to managing inventory and overseeing distribution, keeping our shelves stocked and customers happy. With a focus on flexibility and responsiveness, our Supply Chain team keeps things moving efficiently, collaborating across the business to adapt to ever-changing demand while minimising waste and environmental impact. 

If you're passionate about delivering impact through partnership and performance, we’d love to hear from you.

What’s in it for you?  

We believe in giving back and making sure you're happy and thriving. Here's a taste of what we offer: 

• Attractive base salary, dependent on the knowledge, skills and experience you bring

• £6k car allowance

• Medicash health cash plan/Private healthcare/Digital GP/Best Doctors (2nd Medical Opinion service) and Cancer care 

• KP4ME - online benefits, discounts, prizes, competitions and information platform with access to mental, physical and financial wellbeing information and tools 

What will you be doing? 

1. Driving Operational Excellence
   Collaborate across KP to optimise supply chain performance, consistently delivering our ambitious 98.5% service target while identifying opportunities to improve efficiency and effectiveness.

2. Leading Strategic Customer Partnerships
   Build strong, trust-based relationships with key customers. Gaining deep insight into their operations and aligning KP’s plans to support mutual growth, innovation, and long-term success.

3. Delivering High-Impact Joint Initiatives
   Lead and inspire cross-functional teams to design and deliver joint supply chain projects that boost service levels, unlock cost savings, and bring fresh thinking to the table.

4. Championing Stakeholder Collaboration
   Manage a robust multi-contact strategy, ensuring clear, proactive communication across internal and customer teams. Resolving challenges, aligning goals, and enabling smarter decision-making through forums like S&OE and monthly reviews.

5. Shaping the Future of Supply Chain at KP
   Own and lead critical initiatives. From flawless NPD execution to seasonal planning and sustainability delivery, while playing a key role in our Advantage Group Survey success and feeding industry insights back into KP to fuel continuous improvement and personal growth.

A little bit about our location

Our Slough HQ is home to our Corporate & Commercial teams (e.g Sales, Marketing and Finance, among others). We’re all together on one floor and it’s a bright and vibrant, open plan space with lots of different seating and meeting room options that can accommodate any type of conversation from 121’s, team meetings, private soundproof phone booths to a Boardroom setting. We encourage our colleagues to converge and collaborate 2-3 days per week (usually on Tuesdays, Wednesdays or Thursdays).  

Who are we?  

Glad you asked! We're KP Snacks, proud to be part of the Intersnack family. Picture this: over 15,000 of us, spread across more than 30 countries, all working together to create the snacks you love. From Hula Hoops to McCoy's, we're the team behind your favourite munchies. 

Here in the UK, we're about 2,400 strong, spread across seven factories and our Slough HQ. But don't let our size fool you – we're as close-knit as they come. We believe in speaking our minds, celebrating our differences, and pushing boundaries together. 

Diversity isn't just a buzzword for us.  We're on a mission to create a workplace where everyone belongs. So, even if you don't tick every box, we want to hear from you! Your unique perspective could be just what we need. Also, if there's anything we can do to make this process easier for you, just give us a shout. 

We’d love to hear from you if you can demonstrate the following knowledge, skills and experience:

1. Proven Supply Chain Expertise
   5+ years’ experience in FMCG or a similar fast-paced sector, with strong knowledge in supply planning, demand management, S&OP, logistics or commercial functions.

2. Analytical & Commercial Mindset
   Comfortable working with data and insights to inform decisions, solve problems, manage risk and drive performance—balancing both the detail and the bigger picture.

3. Influential Communicator & Relationship Builder
   A confident storyteller who can tailor communication, influence stakeholders at all levels, and build strong cross-functional relationships that drive results.

4. Project Leadership & Continuous Improvement
   Experience or understanding of project management, Lean, Agile or similar methodologies, with a proactive mindset for driving improvement and delivering initiatives at pace.

5. Driven, Curious & Resilient
   Naturally inquisitive and commercially aware, you’re ambitious, determined, and thrive on solving complex challenges. Bringing energy, resilience, and a results-driven focus to everything you do.

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